At McSweeney’s Publishing, we try to keep our whole operation small and personal and within close reach of our readers. To that end, our customer service phone rings in the same office where we edit and design our publications. This means that when you call us and have a question about an order or a subscription, you’ll immediately talk to an actual person, who is sitting ten feet away from the editors and designers who work with them.
Customer service and order inquiries:
Please write to firstname.lastname@example.org. It’s very helpful if you include your order number. For subscription inquiries, please include your address and the name on the order or subscription if it is different than yours.
Retailers interested in placing a wholesale order should connect with Baker & Taylor Publisher Services. Or, for special events and non-bookstore orders, please email Dan Weiss.
General letters to McSweeney’s:
If you have comments, questions, or want to tell us about your day, write to us at email@example.com.
Press inquiries about McSweeney’s books and periodicals should be directed to firstname.lastname@example.org.
Advertising inquiries for McSweeney’s Quarterly Concern, Illustoria, and our newsletter emails should be directed to email@example.com.
Press and event inquires for Voice of Witness books should be directed to firstname.lastname@example.org.
A note about address changes:
Subscriptions purchased via the McSweeney’s online store are accessible in your personal account (unless you checked out as a guest). Whenever you return to the McSweeney’s store, just enter your login and password and you’ll be able to manage your subscriptions (and address changes) forever and ever!
If you subscribed or renewed through the mail, over the phone, or as a guest on our website, please submit address changes to email@example.com. We must receive your address change at least three weeks before the next mailing. Books are not necessarily forwarded to new addresses, so it’s best to get address changes in with plenty of time!
PO Box 410987
San Francisco, CA 94141
(You can send letters to Dave Eggers at the above address as well. Note that he is retired from reading manuscript and short story submissions. Those should be sent as described above.)