Congratulations on purchasing a new Xee-Whiz Smart Wi-Fi Socket. While installing this device is so easy you could do it in five seconds, this manual is not for setting up the Smart Wi-Fi Socket. This manual is for dealing with whatever relative is making you help them set up the Smart Wi-Fi Socket right now.

The information contained in this manual is intended to help you identify the most common issues with whoever’s roped you into being their de facto IT guy, because you’re “just so good” with computers. We put this PDF on our website for you to find in this exact scenario, so it sounds like they have a point. Let’s get started.

Specific Relative Information:

  • For PARENTS, turn to page 3
  • For AUNTS/UNCLES, turn to page 6
  • For PARENTS (IN-LAWS), turn to page 7
  • For SIBLINGS (NEWLY DIVORCED), turn to page 38


  • Smart Wi-Fi Socket
  • On/Off Switch
  • Stubbornness
  • Refusal to Learn and Retain New Information
  • Wi-Fi Indicator Light
  • Maybe a Bit of Repressed Resentment at Never Receiving Attention from Their Parents?
  • Auxiliary Outlet

Step 1:
Account Registration

The Directions, just FYI: Search for the Xee-Whiz HOME App in the Apple App Store or Google Play Store and download the app to your mobile phone/tablet. Open the Xee-Whiz HOME App and log in with your account. If you do not have an account, create one with your email and password.

What You Need to Do: Okay. So. Do they remember their iCloud ID or Google Account password? If not, they’re going to have to find it. Have them check the Post-it notes on the monitor in the computer room.

Once they’ve successfully downloaded the Xee-Whiz HOME App, express your agreement that it’s so ridiculous that you need an account for everything and that, yes, there’s no good reason why you can’t just use your “Apple Store account” for this, too, but that they need to make an account anyway or the Smart Wi-Fi Socket won’t talk to Alexa.

Note: Do NOT mention that Xee-Whiz Industries Inc., developer of the Xee-Whiz HOME App, is based in China.

Step 2:
Powering on the Smart Wi-Fi Socket

The Directions, just FYI: Insert the Smart Wi-Fi Socket into the power outlet. Press and hold the On/Off Switch. Wait for a few seconds until the blue LED blinks continuously.

What You Need to Do: How hard can it be to turn a thing on? We know. But they have to press and hold the button, not just press it. If they start to panic because they think they might have already pressed the button, that’s no big deal. They can press it again. And hold it down—that’s key. If they’ve done it right, the blue LED will blink continuously.

There’s a whole different setting where the light just blinks twice, but they don’t need to know that.

Step 3:
Adding the Smart Wi-Fi Socket to the HOME App

The Directions, just FYI: Tap the “+” button on the top-right corner of the app screen, and then select the “Smart Plug” option. (There’s a picture of this exact product. You can’t miss it.)

What You Need to Do: They’re going to miss it. That’s okay. We built the app to be as intuitive as possible, but not everyone has the digital literacy you have just by being born after 1980. This is a test of patience, and patience is a willingness to accept things as they are; it requires active engagement with the present moment and a compassionate response to the suffering of others. Good luck.

Step 4:
Adding the Wi-Fi Details

The Directions, just FYI: Enter the Wi-Fi name and password. Then tap “Confirm.” The Smart Wi-Fi Socket will connect automatically.

What You Need to Do: Hoo boy. Hopefully, you were the one who set up the Wi-Fi. If not, maybe it’s one of those situations where there’s a sticker on the bottom of the router. For SIBLINGS (NEWLY DIVORCED), do not allow them to text their ex to ask how they set it up. Besides, renaming a Wi-Fi network is the final step to a fresh start.

Note: The Smart Wi-Fi Socket only works on 2.4GHz Wi-Fi networks. You know what that means, of course, but they’ll just have to take your word for it that it will be fine.

Step 5:
Integrating with a Smart Home Device

This is a problem for next week’s call, okay?

Troubleshooting Chart

Disclaimer: Xee-Whiz Industries Inc. cannot guarantee consistency between the written information in this manual and the actual behavior of your relative(s) once they have your undivided attention. Give everyone our best!